FAQs

1. HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

2. WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.

3. WHAT TYPES OF PAYMENT ARE ACCEPTED?
We currently accept Major credit cards: Visa, MasterCard, American Express, and Discover Card credit cards ( Powered by Stripe )

4. HOW DO I APPLY A DISCOUNT, USE MY GIFT CARD OR APPLY MY REWARDS POINTS?
To apply a discount code, gift card code, coupon or your rewards points simply go to your shopping cart, choose “checkout” and on the right side of the screen will be the total cost of your order. Above the subtotal and shipping costs there will be a space where you can enter in your discount code or gift card code as well as a space that will show your rewards points available and a button to apply the points to your purchase.

5. CAN I APPLY A DISCOUNT AFTER MY ORDER IS PLACED?
We unfortunately cannot apply discounts to an order after it has been placed, the code must be added by the customer when they go to check out and make the payment. We also cannot combine discounts for an order. Be sure to apply your discounts before you purchase!

6. HOW LONG DO REFUNDS TAKE TO PROCESS?
If for any reason we has issued you a refund, expect to see the refund back to your account/card in about 5- 7 business days.

7. WE PROCESS ALL ORDERS IN USD.
While the content of your cart is displayed in any other currencies, you will check out using USD at the most current exchange rate.

8. HOW LONG DOES IT TAKE TO SHIP MY ORDER?
HANDLING TIME: 2- 5 business days
TRANSIT TIME: 9- 20 business days.

9. HOW SECURE IS MY PERSONAL INFORMATION?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

For any questions, please contact us via information below:

Mon – Sat From 8AM – 5PM | GMT-5

Phone: +1 505 365-1899

Email: [email protected]

Store: 8206 Louisiana Blvd Ne Albuquerque, NM 87113, United States.